Zammad is an open-source help desk and issue-tracking system written in Ruby and JavaScript. It manages customer communication through various channels such as email, chat, phone, Twitter, or Facebook. Zammad provides various useful features like escalation management, customer communication across multiple channels, ticket routing, issue resolution, and many more. It uses PostgresSQL, MariaDB or MySQL … Read more
How to Install Zammad Helpdesk on AlmaLinux or Rocky Linux
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- Post published:October 5, 2023
- Post category:Tutorials
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